The airline started in the year 1992 as a Private Limited Company under the companies act, 1956. It was converted into a private limited company in 2001 and a public limited company in the year 2004. The airline started its journey in aviation with leased four Boeing aircraft operated as an air taxi. In the year 1995, the airline acquired the status of scheduled airlines. Before 1995, the share of the airline was distributed among Tailwinds International, Gulf Air, and Kuwait Airways. But, larger because of some changes in India aviation policy, foreign investment in the field was restricted and thus the airline existence came into danger. NareshGoyal then took the entre airline and started its operation. Presently, Goyal possesses 51 percent of airlines and the position of chairman.
After 2004, Jet Airways grew faster and then it showed the desire of acquiring Air Sahara. However, the deal did not turn fruitful till the year 2007 and after acquiring it the Air Sahara name was changed to JetLite. The objective of introducing JetLite was to beat Indigo’s low-cost airline service. JetLite was offering low-cost air travel to passengers domestic. Later the airline was merged into Jet Airways itself. The airline came into controversy for this step as it sacked 1900 employees of JetLite at that time.
Jet Airways also joined hand with Kingfisher Airlines and started another low-cost airline with name Jet Konnect. The airline had aircraft Boeing 737 Next Generation and ATR 72. Later Jet Konnect too got merged with Jet Airways and Jet Airways became the fully operational airline.
Fleet History: Jet Airways started its journey as a domestic airline, and in 2004 it took its first international flight. The flight was between Chennai and Colombo. Flight to London was its first long-distance international flight. The airline has aircraft of ATR, Boeing and Airbus family.
Jet Airways is known for its quality service and therefore, on travel entertainment facilities is available on all flights of the airline. It also offers premier service, air lounge service.
Awards And Recognition: Though airline faced tough competition from Indigo and it remained in controversies much time because of its extreme steps. But it maintained its high standard service and for this, it was recognized several times. It received awards for being the best cargo airlines, best domestic full-service airline, Best airline, in-flight entertainment award, etc. in different years of its operations.
Jet Airways customer care too believes in quality service and thus passengers can call them anytime for anything related to flight. At the customer center of the airline, one can seek information about anything related to flights like flight schedule, ticket booking, cancellation of the ticket, etc. Here passengers can call even to register complaints if faced any while traveling or being on the ground.
The baggage information, ticket price or any other information about Jet Airways it is best to call its customer care number.
Jet Airways 24×7 India Customer Care Number: 1800 22 5522, 080 3924 3333
Jet Airways Bengaluru Contact Number: +91 80 3989 3333
Jet Airways Chennai Helpline Number: +91 44 3989 3333
Jet Airways Delhi Contact Number: +91 11 3989 3333
Jet Airways Hyderabad Customer Care No: +91 40 3989 3333
Jet Airways Kolkata Helpline Number: +91 33 3989 3333
Jet Airways Mumbai Contact Number: +91 22 3989 3333
Jet Airways Canada Customer Service Number: 1-877-835-9538
Jet Airways United Kingdom 24 X 7 Customer Care Number: 0808 101 1199
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